Getting to Know Part III in Series.

Call in to with an order, a question, or a return, then there’s a better than even chance you’ll talk to Debbie, one of our Atlanta-based Customer Service Representatives. Debbie’s been with for 6 years. Today she talks about how her job has changed in that time, the importance of fresh air for us telecommuters, and about her “trademark” pen.

What does your current job entail? 
I handle returns and credits, order processing, online customer service chats, emails, phone calls, etc.

How has your job changed since you started at OTS?
The main focus was returns and credits. Now I do that along with the order processing, answering chats, and anything else that needs to be done

What’s your favorite part of the job?
Getting things accomplished and making customers happy.

What’s your favorite/handiest office supply?
My pink uniball Signo Gel Pen. It is my trademark!

Do you have any tips for other people working from home?
Be sure you have outside activities to be active in, whether it is volunteer work or church activities.

Anything you wish to add?
It is truly amazing the things our little team is able to accomplish! It’s only possible because we truly believe in teamwork.

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